Member Traffic Lights FAQ

Overview

Member Traffic Lights is a standardized 100-point scoring system in BNI Insights that helps leaders review member engagement, participation, and contribution. The report uses color-coded indicators to highlight recognition opportunities, coaching needs, and potential retention risk. It is designed to help Executive Directors, Regional Admins, Director Consultants, Ambassadors, and Leadership Teams have more focused monthly conversations about member activity, chapter health, and business-building behaviors.

What Member Traffic Lights Measures

Member Traffic Lights measures seven key metrics. These metrics are grouped into two main areas:

1. Participation / Engagement
2. Contribution / Value Add

Together, these create a total score out of 100 points.

How the Score Works

The total Member Traffic Lights score is 100 points.

Participation / Engagement: 40 Points

This section measures how actively a member is participating in the BNI system.

Contribution / Value Add: 60 Points

This section measures how the member is contributing value to the chapter and the wider BNI network.

How to Read the Colors

Member Traffic Lights uses color coding to make the report easy to scan.

Individual metric cells use the same traffic-light color logic, helping leaders quickly identify which specific behaviors may need attention.

How Metrics Are Measured

Some metrics are calculated as weekly averages, while others are counted across the full 6-month reporting period.

Calculated Per Week

The following metrics are calculated on a per-week basis:

Calculated Over the 6-Month Period

The following metrics are calculated as totals across the 6-month reporting period:

The report displays a rolling 6 months ending at the end of the previous month.

Data Refresh Timing

Member Traffic Lights is updated monthly.

The report is refreshed on the 2nd day of each month. This allows time for activity from the previous month to be submitted before the report is generated.

Once the report is refreshed, it remains static until the next monthly refresh. Late submissions will be reflected in the next refresh cycle, not in the already-published report.

Available Dashboard Reports

The Member Traffic Lights area in BNI Insights includes several report views.

Member Traffic Lights Report

This report ranks members by total score and shows each individual metric. The color-coded cells help leaders quickly identify strong performance, moderate performance, and coaching opportunities.

Member Evolution Report

This report shows member progress month by month. It helps leaders identify members who are improving, members whose engagement is declining, and members who may deserve recognition for consistent performance.

Summary Graph

This graph shows how the chapter, region, or selected group is trending over time by traffic-light color. It helps leaders see whether the number of green, yellow, red, or gray members is changing.

Scoring System

This tab shows the point thresholds for each metric. Leaders can use it to understand how each score is calculated and to explain the system to members.

How Leaders Should Use Member Traffic Lights

Member Traffic Lights should be used as a leadership, coaching, recognition, and retention tool. It is not just a ranking report.

A recommended monthly process is:

1. Review
   Check the report, apply relevant filters, and review total scores and individual metric scores.
2. Recognize
   Identify members with strong scores, improving trends, or consistent contribution. Use the report to support positive recognition.
3. Coach
   Use low-scoring metrics to guide coaching conversations. Focus on the specific behavior behind the score, such as attendance, referrals, visitors, 1-2-1s, CEUs, sponsorship, or TYFCB.
4. Follow Up
   Create a simple action plan with the member and revisit progress during the next monthly review.

Coaching Examples

Key Facts

Member Traffic Lights uses seven weighted metrics.

The total score is out of 100 points.

The score is divided into 40 points for Participation / Engagement and 60 points for Contribution / Value Add.

The report uses green, yellow, red, and gray indicators to make performance easy to understand.

The report displays a rolling 6-month period ending at the end of the previous month.

The report is updated monthly on the 2nd day of each month.

Member Traffic Lights is built for coaching, recognition, retention insights, and chapter growth conversations.

What is Member Traffic Lights?

Member Traffic Lights is a standardized scoring system in BNI Insights that helps leaders review member engagement, participation, and contribution.

What is the maximum score?

The maximum score is 100 points.

How many metrics are included?

There are seven weighted metrics: Attendance, 1-2-1s, CEUs, Referrals Given, Visitors, Sponsorship, and TYFCB.

What do the colors mean?

Green indicates strong engagement. Yellow indicates moderate performance or an area to monitor. Red indicates a coaching opportunity. Gray indicates a very low total score or no activity in a metric.

How often is the report updated?

The report is updated monthly on the 2nd day of each month.

What time period does the report cover?

The report covers a rolling 6-month period ending at the end of the previous month.

What happens if data is submitted late?

Late submissions will not update the current report after it has been refreshed. They will be included in the next monthly refresh.

Is this report only for ranking members?

No. Member Traffic Lights should be used for recognition, coaching, retention support, and leadership review. Leaders should look at the individual metrics and trends, not only the total score.

Which report should I use for coaching conversations?

Start with the Member Traffic Lights Report to see the current score and metric details. Then use the Member Evolution Report to understand whether the member is improving, declining, or staying consistent over time.

Which report should I use to understand overall trends?

Use the Summary Graph to see how the mix of green, yellow, red, and gray scores is changing over time.