App feedback

Mr Craig Johnson

March 14, 2018 17:47

Hi
Seems that the referrals given doesn’t update in real time - doesn’t match those slips given.

Would be great to have a confirmation of receipt/referral read too.

Thanks

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• Official comment

  

  Jeremy Walsh

  March 22, 2018 17:53

  When slips are entered, they are put into the PALMS report queue for the next upcoming meeting. Once your chapter VP has completed and submitted the weekly PALMS report entry (to mark attendance and enter additional data, such as paper slips), the slips status will be changed to "completed". This usually happens within a week of the chapter meeting. If there are additional slips from previous weeks still appearing as DRAFT, please speak with your VP, Director Consultant, or Regional Office to discuss getting those past reports submitted properly.

   

  Note: in the case of a cross chapter referral, 121 or TYFCB, this is also dependent on the other chapter completing their weekly PALMS report.

   

  Hope this helps!
• 

  Mr. Allan Lau

  March 20, 2018 04:20

  Hi Craig,

  Jeremy has answered in another post. Please have a look at this ticket. Your answer is there.

  https://support.bniconnect.com/hc/en-us/community/posts/360000379851-Data-slow-to-update-

  Hope this help.

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