Data slow to update

Mr. Jarrod Gordon

February 01, 2018 13:29

When I enter slips via the app, the information doesn’t update, i.e. 121, referrals given.

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• Official comment

  

  Jeremy Walsh

  February 01, 2018 19:53

  Great to hear from you, hope all is well!

   

  When slips are entered, they are put into the PALMS report queue for the next upcoming meeting. Once your chapter VP has completed and submitted the weekly PALMS report entry (to mark attendance and enter additional data, such as paper slips), the slips status will be changed to "completed". This usually happens within a week of the chapter meeting. If there are additional slips from previous weeks still appearing as DRAFT, please speak with your VP, Director Consultant, or Regional Office to discuss getting those past reports submitted properly.

   

  Note: in the case of a cross chapter referral, 121 or TYFCB, this is also dependent on the other chapter completing their weekly PALMS report.

   

  Hope this helps!
• 

  Mrs. Carolyn Alameida

  February 02, 2018 19:20

  My guest numbers are not being updated. I have had four total. (Roofing, Kangan, learning RX , Learning RX)

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  Mr. Jarrod Gordon

  February 06, 2018 17:35

  Ok we were being informed that the slips would automatically update when the information is entered via the app. I guess that is not the case.

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