BNI Tech Talk - Intro and MYBNI (Feb 6, 2026)

Quick recap

Jeremy introduced the first edition of BNI Tech Talks, a rebranded series from BNI Connect deep dive, which will cover various BNI platforms including BNI Connect, BNI Insights, BNI+, and BNI Academy. He shared his 23-year BNI experience and introduced his global support team, highlighting their 24/7 support for 350,000 members across 75 countries. Jeremy announced a new weekly webinar series for BNI and demonstrated the new MyBNI platform, which provides access to BNI Connect, BNI Insights, and other resources.

Summary

BNI Tech Talks Launch Overview

Jeremy introduced the first edition of BNI Tech Talks, a rebranded series from BNI Connect deep dive, which will cover various BNI platforms including BNI Connect, BNI Insights, BNI+, and BNI Academy. Jeremy, who leads the BNI Connect support team, shared his 23-year BNI experience and introduced his global support team, highlighting their 24/7 support for 350,000 members across 75 countries. The team has processed 601,000 support tickets with a 20-minute average first response time and 95% satisfaction rating.

BNI Webinar and Portal Updates

Jeremy announced a new weekly webinar series for BNI, scheduled for Fridays at 10 AM Eastern Time, with topics including profiles, networking, BNI Academy, and chapter management. He clarified that registration is only needed once, and webinars will be uploaded to BNI Academy. Jeremy also introduced a pop quiz about BNI Connect's launch and new single sign-on portal, myBNI.com, and confirmed that the new BNI Academy would launch the week of February 16th.

BNI Connect Global Network Overview

Jeremy provided an overview of BNI Connect, highlighting its role as the central hub for BNI's global network, which now serves 79 countries, 1,500 regions, and 12,000 chapters with 350,000 active users. He explained that BNI Connect manages thousands of websites, numerous groups, and various reports, all of which are manually translated into 61 languages. Jeremy also discussed the integration of BNI Plus and BNI Insights with BNI Connect, ensuring seamless data flow and updates. He emphasized the importance of BNI Connect in expanding BNI's global reach and encouraged participants to utilize it for networking. Jeremy concluded by announcing the transition to MyBNI.com as the new single sign-on platform and planned to demonstrate it during the session.

MyBNI Platform Demo and Updates

Jeremy demonstrated the new MyBNI platform, which provides access to BNI Connect, BNI Insights, and other resources. He showed how to log in using BNI Connect credentials and navigate the updated interface, which includes improved statistics visualization and a new help system. Jeremy mentioned that BNI Business Builder would be replaced by BNI Academy in about a week and encouraged attendees to register for the 2026 Global Convention in Monaco. He also advised submitting a support ticket if encountering login errors and explained how to access the support site for additional help.

BNI Member Search Techniques

Jeremy demonstrated how to find BNI members in specific professions and areas using regional websites and BNI Connect. He explained that regional websites automatically filter results by location, while BNI Connect allows searching across the entire network of 300,000 members worldwide. Jeremy also showed how to use Google to find specific regional BNI websites and search for members by profession.

BNI Academy System Updates

Jeremy discussed the plans to upload monthly Power of One reports to the new BNI Academy once the system is ready. He clarified that there is only one national application for BNI, and training lesson enrollments should transfer to the new BNI Academy system. Jeremy announced that next week's topics will focus on profiles in BNI Connect. He also addressed issues with MyBNI.com being unavailable, advising users to try again later or submit a support ticket if the problem persists.

AI Chatbot Access and Support

Jeremy explained that AI Ivan, a chatbot, is now available for all users and can be accessed through the My BNI page or BNI.com. He clarified that reporting to him is handled by a third-party application developed by Antonio in Portugal, which exports data from BNI Connect. Jeremy advised that if users cannot access the support site, they can email ticket@BNIconnect.com, and suggested turning off VPNs if experiencing login issues. He also addressed questions about regional shortcuts and search capabilities, explaining that searches can be conducted using free text, but users must include relevant keywords in their profiles for accurate results. Lastly, Jeremy instructed Prasad to submit a support ticket for troubleshooting issues with the My BNI app not displaying upcoming events.

BNI Connect and Plus Updates

Jeremy discussed several topics related to BNI Connect and BNI Plus. He clarified that there are no current plans for a public API for developers, and explained that multi-factor authentication is optional. Jeremy mentioned that AI features, such as assisting with one-to-one meetings, are under development. He also expressed interest in having guest presenters, including Antonio Jones, to discuss topics like BNI Plus. Finally, Jeremy addressed Christopher's question about POMS report timing and synchronization between BNI Connect and BNI Plus, explaining the hourly sync process and the 2-hour window for updates to appear.

BNI Connect System Updates

Jeremy discussed several issues and updates related to BNI Connect. He acknowledged that the search functionality is not as sophisticated as Google and explained how it works with SQL queries. Jeremy suggested rounding up time entries for training sessions to the nearest hour when logging CEUs. He encouraged participants to submit a CEU for the current day and mentioned plans to enhance the categories and category experience in the future. Jeremy also clarified that Higgins AI is a third-party tool separate from BNI Connect, used by some regions in the United States.

BNI Digital Platforms Overview

Jeremy led a session to clarify various aspects of BNI's digital platforms and tools. He explained the differences between BNI Connect, BNI Academy, BNI Plus, MyBNI.com, and the corporate website, BNI.com. Jeremy addressed questions about recording sessions, upcoming mobile apps, profile optimization, and multi-factor authentication. He clarified that BNI Connect is the central platform for managing member activities, while MyBNI.com serves as a single sign-on portal. Jeremy also discussed the process for editing or deleting slips in BNI Connect and confirmed that members can share their public profiles on social media. He announced that the next session would focus on profile optimization and video integration.