Password Reset Process

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4 comments

  • Kristy Griffin

    Hi Jeremy,

    With the new password upgrade, is there a basic format/formula that we should be making our members aware of? Example: there needs to be at least 6 letters, 1 number, and 1 character.

  • Larry Brand Sr

    Kristy ...  Yes, this is the guideline that can be offered to anyone creating a BNI Password:

    Remember that passwords must be 8 or more characters with:

    1 or more numbers

    1 or more uppercase letters

    Also consider using:

    1 or more special characters such as: 

    `¬¦!"£$%^&*(){}[]_-+=:;'@#~,./|?

     Hope that this helps!  

    Larry Brand Sr

    BNI Connect Support Team

    support@bniconnect.com

  • Mrs. Sande Badowski

    I have a member who has had an email change and can no longer access their email set up in BNI connect. How can she set up a new email in the app with out the access to the old email?? Help!

  • Jeremy Walsh

    Sande - please have her shoot us an email to support@bniconnect.com and let us know her old and new email and we can assist with that  :- )

    Alternatively please submit a support ticket by going directly to http://support.bniconnect.com/hc/en-us/requests/new. 

    Hope this helps!

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