concerns

Dear [BNI Leadership Team],

I’d like to address two concerns. First, from my previous chapter membership over two and a half years ago, my security deposit has still not been returned. Now, having rejoined in a new chapter, I’ve paid another deposit, yet the previous one remains unsettled. Additionally, though my experience fees were set to auto-debit, a known system glitch stopped payments. Despite this, members—including myself—were charged ₹1200 per month in late fees. This feels unfair and unprofessional. I request clarity on the deposit situation, resolution of the outstanding deposit, and a fair reconsideration of these late fees. I believe fairness and transparency are essential. I look forward to your prompt attention.