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Renewal invoice

Comments

7 comments

  • Official comment
    Jeremy Walsh

    Thank you for the suggestion. This is on our master list of feature requests for future discussion and consideration. We will add your request as a "vote" for prioritization. Hope this helps and have a great week! 

  • Taylor Balfour

    agreed

    0
  • Ms Julie Dunlap

    I'd like to suggest that the invoice is sent to the member when renewal is being requested.

    Paying a large amount of money with no 'paperwork' to show for it is bad business practice, and it slows down the whole process if the payment needs to go through an accounting team. 

    I don't know any businesses that say pay up and when we get around to it we'll send you the invoice....

     

    0
  • Mr. Mark Williamson

    Ditto - I just processed my payment and so far have not seen evidence that I had a bill and that I paid it ... now I'm wasting time trying to track down an invoice... if you can send me an email thanking for my payment, why isn't there a paid invoice attached??

     

    2
  • Mr. Brady Williams

    Agreed. Had to fumble through BNI Connect looking for a place to get a receipt when I paid/renewed, because there was no receipt included in the thank-you email. Ended up contacting support, they were extremely quick and polite, but sent me to a FAQ page with multiple steps where the actual button may or may not be (hidden under "Edit Professional Details" in your profile - what?)

    Button was not there for me, so the next step on the journey would've been to contact my regional office? What? For a receipt that should've automatically been sent like any other online transaction? 

    Luckily, again, the rep was amazing and sent me a copy of the receipt along with the instructions/faq page link.

    Just a lot of complications and time wasted on something that should be done by default. Send a receipt for a purchase, end of story. 

    1
  • Mr. Anthony Cardinali

    Ditto, i have  not found this Paid Receipt.

    -1
  • Mr Yohan Weerasinghe

    Agreed

    0

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