Renewal invoice
I would like to suggest that the renewal invoice be automatically sent to the member as soon as they submit their renewal request. Many members need this invoice so their accounting department can pay the renewal on time. This would prevent many delays in renewal payments. Thank you.
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Official comment
Thank you for the suggestion. This is on our master list of feature requests for future discussion and consideration. We will add your request as a "vote" for prioritization. Hope this helps and have a great week!
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agreed
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I'd like to suggest that the invoice is sent to the member when renewal is being requested.
Paying a large amount of money with no 'paperwork' to show for it is bad business practice, and it slows down the whole process if the payment needs to go through an accounting team.
I don't know any businesses that say pay up and when we get around to it we'll send you the invoice....-1 -
Ditto - I just processed my payment and so far have not seen evidence that I had a bill and that I paid it ... now I'm wasting time trying to track down an invoice... if you can send me an email thanking for my payment, why isn't there a paid invoice attached??
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Agreed. Had to fumble through BNI Connect looking for a place to get a receipt when I paid/renewed, because there was no receipt included in the thank-you email. Ended up contacting support, they were extremely quick and polite, but sent me to a FAQ page with multiple steps where the actual button may or may not be (hidden under "Edit Professional Details" in your profile - what?)
Button was not there for me, so the next step on the journey would've been to contact my regional office? What? For a receipt that should've automatically been sent like any other online transaction?
Luckily, again, the rep was amazing and sent me a copy of the receipt along with the instructions/faq page link.
Just a lot of complications and time wasted on something that should be done by default. Send a receipt for a purchase, end of story.
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Ditto, i have not found this Paid Receipt.
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Agreed
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Agreed. This is just silly it doesn't happen already.
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This needs to be implemented and updated, should have been done by now. Every member needs this, we are all business owners!
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has this request been completed? frustating I can't get an invoice to submit.
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Your Director should be able to supply you with an invoice or at least point you in the right direction
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