Recently I was in need of a plumber and my chapter does not have one. I went on BNI Connect Mobile and typed in my city, state and type of business professional I was looking for. It was very frustrating. The first thing that came up was every single member of my chapter of which none are plumbers. Then I added keywords “plumber” and my “city“ and then I got plumbers from 200 miles away and other random BNI members which were not plumbers. None in my city. In frustration I asked my Chapter partners on our Facebook Page and got a name and I was still not able to find him. Apparently he goes by Benjamin on BNICM and not Ben which is the name that was given to me. The last name was correct. The city was correct. Why the system was not able to match up the last name & city is what was really surprising and frustrating. There has to be a way to get a partial match or at least get local professionals without names and just keywords. Thank you for all the recent improvements & hopefully this feature can be added to improve on a already great app!
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