Can’t register a visitor in the app

Dr. Steven Roushar

December 11, 2018 23:46

Hello,

Anytime I have tried to register a visitor through the app the past few months, no emails for registration have been sent out to me or the person I invite. Has anyone else had these issues?

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  Ms. Monique Ducas

  December 12, 2018 02:01

  Thank you for posting.
  
  When you register a visitor, an email is sent to the Leadership Team and Visitor Hosts, to help them prepare for the visitor.  The member who enters the visitor with not receive an email unless they are also a Visitor Host.  The visitor should receive a reminder email. If they do not, please let us know through this link: https://bniconnect.zendesk.com/hc/en-us/requests/new so that we may research the issue.

  Thank you!

   

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