Member not showing on App’s Chapter Roster

Nancy Oglesby

February 25, 2018 14:51

One of our members isn’t on the app’s drop down list, but is on all of our reports, and on the online Chapter Roster.

0

• Official comment

  

  Jeremy Walsh

  March 01, 2018 18:49

  Great to hear from you, hope all is well!
  
  This appearance is currently tied to a setting on your profile as to whether you wish to appear on public websites.  Please see this help article:
  https://support.bniconnect.com/hc/en-us/articles/219065957-Help-I-am-not-appearing-on-the-regional-and-chapter-website-
  
  Now - the fact that it is hiding you from the roster on the mobile app is actually a bug that we will be fixing in an upcoming release.  In the meantime, if you wish to be seen on BOTH the app and on the public sites please adjust the setting above.
  
  If you wish to remain hidden from the public sites I am afraid you will need to wait for the bug fix in order to be seen in the roster on the app.
  
  Hope this helps!

Please sign in to leave a comment.