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Visitor not getting update in connect

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1 comment

  • Official comment
    Jeremy Walsh

    @kailish - There are 2 steps before the credit is given in the PALMS.  First, the VH has to mark the attendance.  Then the VP has to confirm the credit. Also note, only FIRST TIME visitors are counted.  If there is an issue with data collection, please contact your leadership team or director consultant.

    Hope this helps!

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