Mr John Frye

Mr John Frye

September 26, 2017 09:16

App logs me out at random and apparently forgets the password- an hour later its fine again- several times I have just seen and endless spinning 'loading' screen- this morning I got a screen full of gibberish- I have a screenshot if anyone cares- the idea of the app is brilliant and when it works I love it- but we kind of need to be able to rely on it actually working- released too soon?

0

• Official comment

  

  Jeremy Walsh

  September 28, 2017 17:47

  John,

  We are absolutely 100% interested in solving this issue with you  :- )

  I am going to start a support ticket so that our team can work directly with you on this issue.  Please be prepared to reply with some additional information to that ticket - such as the type of phone you have and the operating system.

  Thanks!

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