Referral slips mobile recognition

Mr Rafal Karys

October 03, 2017 18:46

Hi, I am trying to post referral and fI have ongoing problem with mobile phone recognition. Number entered is correct however message appeared as invalid number. Could anyone help please?

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• Official comment

  

  Jeremy Walsh

  October 05, 2017 18:20

  @rafal - this sounds like a phone formatting issue.  Can you try just submitting it with only numbers and no additional punctuation or characters - for example 123456789.  If you are still experiencing errors, please send a screenshot of the error message to support@bniconnect.com

  Thanks a bunch!
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  Mr Darren Fortune

  October 25, 2017 05:37

  I’ve notice this problem too. It appear to be if there is a space between area code and number, but if corrected in the text box the error flag persists. You have to start the referral over.

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