VH Team not getting email notification of registered visitors

Mr. Tong Mun Yee

July 30, 2017 06:18

My Lead VH and VH team has reported that he doesn't get the email notification for visitors registered via the app

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• Official comment

  

  Jeremy Walsh

  August 04, 2017 13:43

  @tong - great news!  The ability to REGISTER visitors is coming in the very next release of the app.  We are thoroughly testing it now and hope to release it soon!
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  Mr. Allan Lau

  July 30, 2017 12:24

  Hi Tong,

  The app does not register visitor. The invite function is to send out email invitation to visitors. When the invitation email is sent, both visitor and member will get the same email notification. Visitor needs to click on the RSVP link to self-register, OR the member can help him/her register with the link in the email. THEN, the VH team will get the email notification and consider registered.

  Hope this clear the confusion.

  FYI, using app to register visitor is on the wish list. Stay tune!

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