BNI
Support & Engineering Reference

System Event Email Templates

Triggers, recipients, HQ defaults, available tags, and original HTML samples

Templates are bundled from the provided ZIP (last updated November 11, 2026). The recipient information comes from the updated workbook (November 2026). Original HTML source is preserved. You can open an isolated, temporary copy in a separate editing window. Rendered previews are isolated and scripts are disabled; external images and fonts may need internet access. Exact HQ filename matches select the primary preview; alternate samples may reflect country or regional configuration. Blank message-body fields are not treated as missing HTML. Downloaded HTML may contain merge fields and system variables.